Car problems prove frustrating enough, but trying to find a reliable, honest auto repair shop can really induce migraines. Surveys show that shoddy repair work remains a major customer complaint.

But repairing your car doesn’t have to mean a battle. In fact, most disputes don’t arise from deception, but from honest miscommunication.

Drivers can save themselves some aspirin by planning ahead and doing some research. Start by determining what kind of shop can best do the work. For instance, some shops specialize in exhaust systems, so if you have electrical problems, you might want to look elsewhere for repairs. Vehicles still under warranty usually need to be repaired at authorized dealers.

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