I have been in this industry for over 25 years in the same area, I have worked in high quality auto body shops large and small, and have owned my own collision and custom shop in Portland Oregon for the last 8 years. In my area there are hundreds of auto body repair shops in a very small area, yet I only know a few I would trust with my vehicles. So for the most part you have to be as informed as you can, and ask alot of questions.

I am going to give you some information about the industry that will hopefully help to make that informed decision a little easier. First, do not let your insurance company tell you where to have your vehicle repaired, in most cases they have contracts with the shop to save them money in exchange for sending them your vehicle. in this case the insurance company saves money, the shop gets the work but has to cut corners to keep the cost down for the insurance company. And you, the one that pays the insurance company all those inflated premiums, and pays the body shop your deductible gets a substandard repair. The insurance company may say “if you don’t take the job to our repair shop we can’t guaranty the work”, the fact is any and all good auto body shops guaranty their work for as long as you own your car, if they don’t, go somewhere else.

Next thing to do is be sure to question the person who is estimating your damage, smaller shop owners will usually take care of you personally, and in most cases, actually be involved in the repair process. In most of the larger or chain shops the person writing the estimate on how to fix your vehicle is a salesperson, usually having absolutely no experience repairing cars, not to say that the techs working at that shop wont fix your car correctly, but they may just not feel like rewriting the estimate the way it should of been written to begin with. Just be aware and ask the questions. Also small shops may not have all the fancy lasers and computer operated equipment of a large shop, Then again lasers and computers don’t fix cars in most cases they are sales tools and rarely used. Even a frame rack although necessary is nothing more then a few well placed trees, they don’t fix cars, the tech is the most important part of the repair.

Ask if the body shop is on any insurance programs or DRP,(direct repair programs) if they are ask why? the only reason I know why a auto body shop would agree to be on a DRP would be to get work that they couldn’t get on their own. Again this does not mean just because they have a DRP they are not a great shop, but if they have 20 DRP’s then I would be a little concerned? Ask them to explain.

And by far the best resource for finding a good body shop is word of mouth, a friend that’s had work done and is happy to let you know about the auto body shop he had good luck with is a good sign they were treated well. If you have no friends or coworkers that have had resent repairs, you can try the local automotive paint supply stores in the area, they visit shops large and small every day and may be able to help you out.

I hope this gives you a starting point, there is so much more to information on this subject and I will try to keep writing more articles in the near future.

Maybe the term “Paintless Dent Repair” (PDR) is a new one to you, but it is simply a way to repair small dents and dings in your car’s body panels without having to repaint them. If the paint at the site of the dent is unbroken, and the dent is fairly small, PDR can normally be used to repair the dent.

In order to complete a PDR, a trained and qualified auto body technician must be able to gain access to the area behind the dent, so certain areas of your vehicle will not allow these types of repairs to be made. Where access is available, the tech uses a variety of long probes to prod, shape, and press the metal back into it’s original shape, thus popping the dent out.

Some dents you don’t think can be removed this way actually can be. A patient, experienced tech with a deft touch can work seeming miracles. However, if the dent is too big, or on a body panel crease, paintless dent repair generally won’t be successful.

A lot has happened in the field of auto body and collision repair in the last few years. One of the major breakthroughs has been the development of paintless dent repair. It’s just one more way your local auto collision repair facility is helping keep your car or truck looking like new.

The problem is that the replacement of windshields of cars is a costly affair. A viable alternative is to repair the windshield, which most insurance companies now in place to accept the replacement. In fact, even waive the deductible of the client that he or she must choose to repair rather than replace the windshields of cars. This makes financial sense for insurance companies too, because save millions each year in this way. By repairing rather than replacing a car windscreen, windscreen keeps the original integrity of the seal from the factory. In short, everyone wins. Windshield repair is a high-margin specialty, so it is a huge industry.

Windshields of cars damaged in varying degrees. Often, car owners ignore a small crack caused by a flying stone or minor collision. This may be an error, since small cracks tend to spread on a car windshield, especially in cold weather. This is because car manufacturers do windshields of tempered glass under intense pressure. The glass density is very high and this causes cracks to widen gradually. In other words, even small cracks in the windshield a car can be a serious matter.

Fortunately, it is now possible to repair cracks and scratches seriously crazed windshield of cars. Automobile windshield repair solutions include a revolutionary new PRISM (pre-injection resin suspension) technology and various techniques involving the injection of resin into the cracks with or without vacuum. The problem with all these methods of repairing windshield is the car owner who can not use the car shortly after the repairs. No adhesive that allows the car owner to drive immediately after the repair process exists to date. You must fill out the cure to be effective. This process can take as little as an hour or even a day, depending on the compounds used.

Of course, a car windshield may not be salvageable and repair is not a viable option then. In such cases, the car owner has no alternative but to replace the windshield. Auto safety regulations require that a motor vehicle has a windshield that does not affect the driver’s ability to navigate effectively.

It is possible to carry out car windscreen replacement and repair without the participation of professionals in the process. There are many types of automobile windshield replacement and repair kits available on the market today. Windshield repair kits usually feature composite resin that acts as filler, the resin filling nozzles into the crack, holding structures to stabilize the affected area and the curing lamps to accelerate the setting process. Such car windscreen replacement and repair do-it-yourself solutions include instructional videos that guide the car owner on the proper use of the kit.